Troubleshooting
Basler Camera Troubleshooting Guide
PoCL will not be worked unless the drivers are installed.
Mon, 26 Aug, 2019 at 4:20 PM
Solutions: 1. Check with the USB 3 cable used. 2. Check with the USB connection. Is it plug in properly to PC? Connection issue will lead the USB 3 camer...
Mon, 26 Aug, 2019 at 5:05 PM
The code is written as below: // Wait for an image and then retrieve it. A timeout of 5000 ms is used. camera.RetrieveResult( 5000, ptrGra...
Tue, 27 Aug, 2019 at 9:01 AM
Users may check the optimized exposure time for getting maximum fps using Frame Rate Calculator. Link: Frame Rate Calculator To get a brighter image, user...
Tue, 27 Aug, 2019 at 9:30 AM
Users may go to "Digital I/O Control" in pylon viewer. There are 4 line can be chosen in line selector. Users may refer to table below. Fo...
Tue, 27 Aug, 2019 at 9:58 AM
Users may use edmund optics resolution calculator to calculate the line pair resolution. The linked is attached in the below. Link:Resolution Calculator by...
Tue, 27 Aug, 2019 at 10:25 AM
Users may update the hardware with high performance specifications.
Tue, 27 Aug, 2019 at 10:34 AM
Users may update camera firmware to solve camera stop capturing issue.
Tue, 27 Aug, 2019 at 10:36 AM
The Intel USB host is sending very aggressive LPM (low power management) packages to the camera which can sometimes de-synchronize the host and camera durin...
Tue, 27 Aug, 2019 at 11:12 AM
Problems: Unable to trigger 2 cameras with single trigger signal from the optocoupler card. Able to trigger only signal camera in one time with the same...
Tue, 27 Aug, 2019 at 11:16 AM