Troubleshooting
Basler Camera Troubleshooting Guide
Root cause : Dead pixel on camera sensors Solutions : Replace a new camera
Tue, 3 Sep, 2019 at 9:19 AM
Problem: It can capture 1/4 size of original resolution only. Solution: -It is due to the VMware USB3 limitation, unable to support fast speed U...
Tue, 3 Sep, 2019 at 11:54 AM
This is because the camera is using 12-bit pixel format while camera link interface only support 8-bit pixel format under 10-tap geometry configuration.
Wed, 4 Sep, 2019 at 5:26 PM
Manual trigger mode only give single acquisition inside vision pro with USB3 camera. You may use pylon viewer for live view during setup.
Thu, 5 Sep, 2019 at 9:25 AM
There are few steps for the solution. 1. Increase the maximum number of the filter driver. 2. Increase the maximum filter count in the Windows regi...
Thu, 5 Sep, 2019 at 11:14 AM
The issue is caused by opening the tools with archiver software (WinRar / WinZip). Try to open the tools with Java RE tool will solve the problem.
Mon, 9 Sep, 2019 at 9:26 AM
Solutions: Use "Putty" ( A terminal program for windows to listen data from smart camera). Under protocol selection, change SSH option to Telne...
Mon, 16 Sep, 2019 at 1:48 PM
If the grid only appear superimposed at certain zoom ratio, and do not appear in the original image at 100%, this is due to image downsizing in the pylon vi...
Tue, 17 Sep, 2019 at 11:27 AM
Camera exposure time will slow down camera speed, please check on it. By default, Basler camera will limit the camera’s speed to 50% of the maximum speed....
Wed, 18 Sep, 2019 at 1:43 PM
In general saving image on the hard disc is a time critical operation. Saving a 5 mega pixel image on a i7 PC with a good sata hard disc can take up to 3...
Wed, 18 Sep, 2019 at 1:50 PM