Troubleshooting
Basler Camera Troubleshooting Guide
Issue: Camera unable to detect the trigger signal occasionally. Solution: - Suspect that there is a noise signal that exists. Replace with new frame g...
Fri, 28 Feb, 2020 at 4:35 PM
Issue: MVTec Halcon unable to connect to more than 1 camera Solution: - Setting in device selection (SysReg) needs to select “GN2:0” for Camera 1, “G...
Fri, 28 Feb, 2020 at 4:36 PM
Issue: -Get warninig on usb configurator when increase the bandwidth to achieve 90 fps for the camera. -Frame flickering when using Cognex Vpro 64 bits liv...
Mon, 2 Mar, 2020 at 1:46 PM
Problem: - Unable to use hardware trigger for basler camera in Cognex VisionPro software. Solution: - Adjust the "package timeout" parameters, ...
Mon, 2 Mar, 2020 at 2:18 PM
Issue: Black missing lines in the image, how to solve this issue? Solution: - Packet lost issue. - Please verify the camera 'packet size' and...
Mon, 23 Mar, 2020 at 4:25 PM
Issue: - Want to decrease the connection time for 9 GigE camera. - Window XP, Pylon version 2.0.0.713. - Win7 + Pylon 4.2.0.42400 only need 2s to connect e...
Mon, 23 Mar, 2020 at 4:29 PM
Issue: - The USB3 camera cannot detect to pc. - The green LED behind the Basler acA2040-90um camera is not turning on. - Found that the camera is operating...
Mon, 23 Mar, 2020 at 4:38 PM
Issue: - The camera cannot be triggered with the IO signal from Neousys IPC. Solution: - Suggest triggering the camera by using the isolated DIO. -The...
Mon, 23 Mar, 2020 at 5:14 PM
Issue: - The camera is not working when triggering with the 80kHz trigger signal, it only works fine when the trigger frequency is less than 30 kHz. So...
Mon, 23 Mar, 2020 at 5:34 PM
Issue: - beA4000-62km camera found in pylon CL configurator but not display in pylon viewer. Solution: - Open Pylon CL configuration tool > Advanc...
Mon, 23 Mar, 2020 at 5:36 PM